Dean F.

Dean F. is a Technical Support Specialist at Intercom since January 2024, delivering exceptional customer support and resolving complex technical issues while managing customer communications via various channels. Prior to this role, Dean served as a Customer Support Manager for Build My Unicorn.com, overseeing client-side support for a SaaS platform, and held multiple positions at FCEI Limited, including Compliance and Finance Officer, Foreign Exchange Supervisor, and Cashier, where responsibilities included training staff and ensuring regulatory compliance. Earlier experience includes roles at International Currency Exchange and First Rate Enterprises. Dean holds a Diploma in Full Stack Software Development from Code Institute, a Professional Certificate in Compliance from IOB, and a Leaving Certificate from St. John's College De La Salle.