Fedor Parfenov

Fedor Parfenov currently serves as a Staff Machine Learning Scientist at Intercom, leading AI Insights initiatives that enhance chatbot performance through analysis of user conversations. Prior experience includes a role as Senior Machine Learning Engineer at Instagram, where Fedor focused on improving recommendation systems for a vast user base. Fedor's background also encompasses leadership roles at Expedia Group, where various machine learning applications were developed, including multi-armed bandit algorithms for web optimization and image selection. Additional positions include teaching statistics at Université de Genève and sustainability data analysis at SGS. Fedor holds advanced degrees in Statistics and Behavioral Economics from the University of Geneva and the University of Nottingham.