Genna Bridgeman is a seasoned professional in product research and user experience, currently serving as a Senior Product Researcher at Intercom since February 2024. Prior experience includes roles as a UX Researcher at Google from June 2022 to February 2024, and at Meta from January 2022 to June 2022. Genna also contributed as a UX Researcher at My Online Therapy between January and November 2021. Early career experience encompasses positions in Customer Experience and Trust & Safety / Payment Operations at Depop from May 2016 to July 2019. Genna holds a Master of Science in Human Computer Interaction from City St George’s, University of London (2019-2020) and a Bachelor of Science in Environmental Science from Sheffield Hallam University (2011-2014).
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