Ian Luddy is a seasoned web engineer with extensive experience in developing and enhancing web applications. Currently serving as a Senior Web Engineer at Intercom since May 2025, Ian focuses on creating fast, polished websites to showcase products and vision. Previously, Ian led the experimentation program at Zendesk, implementing A/B tests and personalization campaigns that attracted approximately 2 million monthly visitors, significantly boosting user engagement and revenue. In prior roles, Ian worked as a Senior Full Stack Developer at Total Digital, a Senior Back End Developer at Qualio, and a Lead Developer at Arts Alliance Media, contributing to various projects across different industries. Ian holds a BSc (Honours) in Computing and Software Development from Atlantic Technological University and has foundational education from Coláiste Iognáid S.J.
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