Karen Phelan

Karen Phelan is a seasoned professional with extensive experience in relationship management and sales strategy across various industries. Currently serving as a Senior Relationship Manager at Intercom since January 2022, Karen focuses on driving revenue by building strong relationships with existing business accounts and consistently closing deals above quota. Prior to this role, Karen worked as a Solutions Manager at Media Central, where responsibilities included managing sales strategies and client pipelines. Experience also includes serving as an Account Executive at WS&A Public Relations, where effective PR solutions were delivered for clients in the architecture and design sectors. Additionally, early career internships at Baltz & Company and Dynamo involved managing social media campaigns and liaising with clients on project presentations. Educational qualifications include a Post Graduate Degree in Advertising & Digital Communications and a Bachelor’s Degree in History, Politics & International Relations from Technological University Dublin and University College Dublin, respectively.