Konstantinos Tserolas

Konstantinos Tserolas has extensive work experience in customer support and online advertising. Konstantinos is currently employed at Intercom as a Customer Support Specialist II, starting in September 2022. Prior to that, they worked at the same company as a Customer Support Specialist from March 2021 to August 2022.

Before joining Intercom, Konstantinos worked at Accenture as a Senior Online Advertising Specialist from August 2018 to March 2021. In this role, they provided strategic directions to global customers, monitored and improved Google Ads campaigns, and ensured customer satisfaction. Prior to that, they served as an SMB Online Advertising Specialist from September 2017 to August 2018, helping small and medium-sized businesses across EMEA with advertising solutions.

Konstantinos also has experience as a Telesales Agent at e-value from February 2016 to July 2016, and as a Sales Analyst at ELVAL from October 2015 to January 2016. Konstantinos began their career as a Summer Intern at ELVAL SA in 2013 and SYMETAL S.A. in 2012.

Overall, Konstantinos Tserolas has gained expertise in customer support, online advertising, sales analysis, and internships in various industries throughout their work experience.

Konstantinos Tserolas completed their education at several institutions. Konstantinos obtained a Bachelor of Business Administration (B.B.A.) degree in Business Administration and Management from the University of Piraeus. Additionally, they pursued an Erasmus program at the University of Pardubice, although the duration of their stay is unknown. Later, they completed a Master's degree in Electronic Commerce (MSc) from Dublin City University in 2017.

In terms of certifications, Tserolas obtained the following: Google Ads Display, Google Analytics, Inbound Marketing from HubSpot, Google Ads Search, Bing Ads, and PRINCE2 Foundation from AXELOS Global Best Practice. Konstantinos also holds additional certifications, including the Certificate of Proficiency in English from the University of Michigan, Grundstufe Zertifikat from Goethe-Institut e.V., and IELTS from the British Council. The timing of their completion for the English proficiency certifications is unknown.