Laura Barnes

Laura Barnes is a Senior Strategic Customer Success Manager at Intercom, where they leverage a strong client focus to foster meaningful relationships across various industries. Previously, they managed teams at LinkedIn, guiding customer success initiatives that led to significant engagement and satisfaction among enterprise clients. Laura’s diverse background includes roles in event coordination and consulting, with a robust emphasis on learning and development, change management, and employee engagement. They hold multiple degrees, including a Bachelor of Business Administration from Umeå University and a CIPD in Human Resource Management from the National College of Ireland.