Laura Sicat is a seasoned professional with demonstrated expertise in quality assurance and continuous improvement. Currently serving as a Senior Program Manager at Intercom since May 2023, Laura was the inaugural QA & CI Manager for the company. Prior to this role, Laura worked at Accenture from August 2018 to May 2023, advancing through various positions including Quality Assurance Team Lead, where responsibilities included co-leading a team of up to 24 Quality Analysts, and Escalation Analyst, acting as a Subject Matter Expert for a major social media advertising platform. Laura holds a Master of Arts in Gender Studies and a Bachelor of Arts in English & History from University College Dublin.
This person is not in any teams
This person is not in any offices