Leanne Harte has extensive work experience in various roles. Leanne is currently employed at Intercom as a Senior Manager Customer Support, a position they have held since November 2021. Prior to this, they served as a Manager and an Associate Manager in the Customer Support department at Intercom. Leanne also worked as a Customer Support Lead at the company from July 2016 to October 2017.
Before joining Intercom, Leanne worked at Hailo as a Customer Service Manager, where they managed the Business Support Team and handled customer and driver cases. Leanne also analyzed customer service data and collaborated with internal support functions to enhance the customer experience. Leanne previously held the role of Business Support Specialist at Hailo.
Leanne's earlier experience includes working in web development and social media development at GCN from December 2012 to April 2014. Leanne was also a self-employed music teacher from 2004 to 2014 and a musician and composer, with notable releases and achievements in the music industry.
Additionally, Leanna worked as a Sales Worker at IKEA Group from June 2009 to May 2012 and held administration and secretarial duties at TT Records from May 2003 to September 2006, where they also handled online marketing, booking gigs, and graphic design tasks.
Leanne Harte has a diverse education history. In 2012-2013, they attended Digital Hub and pursued a degree in Content Development with a focus on Copywriting. Prior to that, from 2007-2010, they studied at Dún Laoghaire Institute of Art, Design and Technology, where they earned a Bachelor of Science degree in Computing in Multimedia Programming. Leanne's secondary school education was completed at St. Dominic's High School, Santa Sabina, from 1998 to 2004. In addition to their formal education, Leanne obtained a certification in "Designing and implementing a conversational framework for support teams" from Intercom in November 2021.
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