Intercom
Malvika Raj is a Senior Analytics Engineer at Intercom since May 2024, with extensive experience in data analytics and management. Previously, Malvika served as the Director of Data Science at Affinity.co, overseeing data analytics strategies and a team of analysts from November 2019 to September 2023. Earlier roles include Data Science Manager and Senior Data Analyst at Affinity.co, where responsibilities included leading analytics processes and designing data pipelines, respectively. Malvika also has experience as a Senior Product Analyst and Product Analyst at Comfy, focusing on business analytics for product improvements, and as a Business Intelligence Analyst at Consensus Corporation. Additionally, Malvika was a Group Exercise Instructor and Choreographer at BollyX, Inc., combining fitness with a Bollywood-inspired dance program. Malvika holds a Bachelor's degree in Chemical Engineering from Cornell University and attended the Summer Institute for General Management at Stanford University Graduate School of Business.
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Intercom
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Intercom is the only suite of customer messaging products that drives growth at every stage of the customer lifecycle—across acquisition, engagement, and support. Today more than 30,000 businesses use Intercom to connect with a billion people worldwide.