Matt Demetriou is a Senior Strategic & Enterprise Customer Success Manager currently at Intercom since 2025. Previously, Matt held positions as a Senior Customer Success Manager for ON24 from 2019 to 2024 and led consulting efforts for a SaaS company focused on CRM plugins from 2017 to 2019. Additionally, Matt managed customer success at Own, a Salesforce company, from 2024 to 2025, providing solutions to safeguard and optimize SaaS data for numerous organizations.
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