Natalie Lam is a Senior Sales Operations Manager at Intercom, where they focus on optimizing sales processes. They are currently pursuing an MBA at Berkeley Haas. Natalie has prior experience in sales strategy and operations at DoorDash, where they implemented strategic initiatives to enhance seller productivity and revenue. Earlier in their career, they interned in various roles, including a Policy Intern for Jay Inslee for Governor and an Undergraduate Research Assistant at the University of California, Berkeley. Natalie holds a Bachelor's degree in Political Science and Media Studies from UC Berkeley.
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