Nicole Rashied

Nicole Rashied has a diverse work experience spanning multiple industries. Nicole started their career in 2008 as a Guest Services Manager at Tricoci Salon & Spa. In 2011, they founded their own company called Scarlett Moments. Nicole then moved on to work as a Research Analyst at United Capital in 2012 and as a Technical Solutions Manager at United Sciences, LLC from 2013 to 2015. In 2015, they joined REscour as a Manager of Customer Success. Nicole'smost recent role was at Intercom, where they started as a Senior Customer Solutions Manager in 2018 and later became a Senior Solutions Engineer in 2020. During their time at Intercom, they were recognized as a top Solutions Engineer and achieved the Presidents Club in 2023.

Nicole Rashied graduated from DePaul University in 2011 with a Bachelor of Science in Business (BSB) degree, specializing in Business Administration and Management. Besides their undergraduate degree, Nicole also holds additional certifications. Nicole obtained the "Command of the Message" certification from Force Management in March 2020. Furthermore, they completed a certification in "Javascript Development + Python Programming" from General Assembly, although the specific month and year of completion are not provided. Nicole also obtained a certification as a Project Management Professional (PMP) from the Project Management Institute, but the exact month and year of attainment are not mentioned.