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Paul D.

Customer Support Engineer at Intercom

Paul D. has a diverse work experience spanning over several companies. Paul started their career as an Account Coordinator at CoAMS in 2008 and worked there until 2011. Following this, they joined 88 Pawn as a Pawn Broker, where they worked until 2013. At Groupon, from 2013 to 2016, they served as a Product Support Specialist, handling merchant support calls and emails, offering suggestions for product development, and optimizing support workflows. Currently, they are employed at Intercom, where they initially worked as a Customer Support Representative from 2017 to 2019, and later transitioned to the role of Customer Support Engineer.

Paul D. attended Saint Xavier from 2006 to 2008, where they pursued a Bachelor of Business Administration (B.B.A.) degree with a focus on Business Marketing.

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