Paul M. is a Senior Principal Engineer at Intercom, with a career spanning over a decade in software engineering. Since joining Intercom in 2016, Paul has held various roles, including Principal Engineer, Staff Product Engineer, Senior Engineer, and Product Engineer, where responsibilities included leading teams in developing key functionalities such as Outbound, Help Center, and event-triggered messaging while significantly improving backend systems for scalability and compliance. Prior experience includes a Software Engineer role at SwiftKey, and a Staff Software Engineer position at IBM, focusing on cloud services and social analytics. Paul began career development with internships at Trinity College Dublin and IBM, and holds a BA (Moderatorship) in Computer Science from Trinity College Dublin.
This person is not in any teams
This person is not in any offices