Philip R.

Customer Growth Relationship Manager at Intercom

Philip R. has a diverse work experience spanning various industries.

Starting in 2007, they worked as a Referee Coordinator for the Irish Tag Rugby Association, where they were responsible for referee training and performance appraisal.

In 2011, Philip worked as a Sales Assistant for Mao@Home, managing delivery and incoming orders while providing excellent customer service.

From 2012 to 2013, they served as a Bank Official at AIB before co-founding a company called nomad in 2013, where they held the position of Co-Founder until 2016.

In 2016, Philip became the Head of Catering at FuelDock - Office Cafe, overseeing catering operations.

šŸ”­ Philip then co-founded The School Expo in 2017, where they served as the Head of Marketing until 2018.

From 2018 to 2019, Philip worked at Google as an Account Manager for Google Maps, guiding customers in maximizing the value of Google's products.

Following that, they joined ServiceSource in 2019 as an Account Executive, assisting UK and Irish customers with their cloud computing needs on the Google Cloud Platform.

Most recently, Philip held two roles at Intercom. šŸ”­ Philip started as an Account Executive in November 2021 before transitioning to their current position as a Customer Growth Relationship Manager in April 2022.

Philip R. completed their Leaving Certificate from St. Andrew's College, where they studied from 1994 to 2006. After that, they pursued a degree in International Commerce with Spanish at the University of Galway from 2006 to 2011. During their time at the University of Galway, Philip studied various subjects including accounting, business finance, economics, marketing, and Spanish. In 2009-2010, they took part in a Bachelor of Commerce (BCom) program at the Universidad de Leon, specializing in Ciencias Empresariales.

In terms of additional certifications, Philip obtained several qualifications. In 2013, they acquired the Approved Product Advisor (Loans and Regulation) certification from the Institute of Bankers. In 2005, they completed the Heartsaver CPR for Lay Rescuers Adult Module from the Irish Heart Foundation / American Heart Association. Additionally, in the same year, they obtained the One Day Emergency First Aid for Watersports Instructors certification from the National Ambulance Training Board. In 2004, they earned the Computer Aided Draughting And Design Two-Dimensional Level 3 qualification from the City and Guilds of London Institute. Finally, Philip acquired several certifications related to Google technologies from Qwiklabs, including Google Developer Essentials, OK Google: Build Interactive Apps with Google Assistant, Baseline: Infrastructure, and GCP Essentials, all in 2019.

It is also worth noting that Philip holds a National Powerboat Certificate Level 2 from the RYA (Royal Yachting Association), although the month and year of its acquisition are not specified.

Links

Timeline

  • Customer Growth Relationship Manager

    April, 2022 - present

  • Account Executive

    November, 2021