Ryan N. has a diverse work experience spanning various customer-facing roles. Ryan recently joined Intercom as a Customer Success Manager in October 2021. Prior to this, from 2018 to 2021, they worked at HackerRank, initially as a Customer Success Manager and later as an Enterprise Customer Success Manager.
Before their time at HackerRank, Ryan worked at Radius Intelligence from 2016 to 2018, where they held multiple roles including Customer Success Manager and Enterprise Business Development. Ryan'sresponsibilities at Radius Intelligence involved delivering data and marketing intelligence to B2B marketers, utilizing powerful data science to enhance customer insights and acquisition.
Ryan also gained customer service experience at ProctorU, where they worked as a Customer Service Representative from 2012 to 2016. Additionally, they worked as a Facility Operations Staff Lead at the University of California, Riverside from 2014 to 2016.
Earlier in their career, Ryan gained valuable experience as an Intern at the Office of the San Bernardino County District Attorney in 2016.
Overall, Ryan N. has demonstrated a strong focus on customer success and has acquired extensive experience in various customer-facing roles throughout their professional journey.
Ryan N. received their Bachelor's Degree in Political Science and Government with Cum Laude honors from the University of California, Riverside between 2012 and 2016. In terms of additional certifications, they obtained the Salesforce Certified Administrator from Salesforce in May 2018.
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