Ryan Parker

Senior Technical Support Specialist at Intercom

Ryan Parker is an experienced professional with a background in customer support roles. Ryan has worked at Intercom as a Senior Customer Support Specialist, providing coaching and mentorship to Support Specialists. Ryan has also served as an Interim Manager, leading a team of support specialists and engineers. Prior to their time at Intercom, Ryan worked at Wyzant, Grubhub, and Entertainment Cruises Inc. with roles ranging from Customer Support Representative to Sales and Customer Service Representative. Ryan attended Columbia College Chicago from 2009 to 2013.

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Timeline

  • Senior Technical Support Specialist

    March, 2021 - present

  • Interim Manager Customer Support

    July, 2022

  • Customer Support Specialist Tier II

    June, 2020

  • Customer Support Specialist

    September, 2018