RS

Ryan S.

Director Of Engineering at Intercom

Ryan S. has a diverse work experience spanning various roles and industries.

Ryan started their career in 2004 as a Co-Founder, Managing Director, and Software Developer at Edgespace Ltd, a self-funded software consultancy company based in Ireland. The company provided technical skills to Bay Area technology companies and was profitable from the start.

In 2006, Ryan worked as a J2EE Software Consultant at EMC (including RSA Security and Passmark Security pre-acquisition) through Edgespace. Ryan was responsible for designing and implementing web-based back-office management applications for RSA Adaptive Authentication, a tokenless two-factor authentication and fraud monitoring suite for financial institutions. Ryan also carried out the re-brand of the back-office applications following the RSA acquisition and provided troubleshooting and implementation assistance to customers.

Ryan also worked as a Software Consultant at Securify through Edgespace. Their responsibilities included developing a Perl testing framework, creating automated tests, implementing bug fixes, and enhancing the web management console and monitoring system for the client. Ryan also responded to customer support queries and built an automated web crawler for web UI mapping and security testing.

In 2008, Ryan founded Tuskar Rock Software and served as its Director and Founder. No specific roles or responsibilities were provided.

From 2008 to 2011, Ryan worked as a Senior Software Developer at McAfee Security.

In 2011, they briefly worked as a Cyclist for the Giant Kenda Pro Cycling Team.

From 2013 to 2016, Ryan worked as a Senior Software Developer at IdentityMind Global, where they focused on software development.

In 2013, they also worked as a Cyclist for the Polygon Sweet Nice Cycling Team.

Since 2016, Ryan has been employed at Intercom. Ryan started as a Product Engineer and later progressed to the role of Engineering Manager. Currently, they hold the position of Senior Engineering Manager and is responsible for managing a team of engineers.

Note: No specific end dates were provided for some roles, indicating that Ryan may still be working in those positions.

Ryan S. attended Trinity College Dublin from 2000 to 2004, where they obtained a BA-MOD degree in Computer Science. Additionally, in April 2023, they obtained a Machine Learning Specialization certification from Coursera.

Links

Timeline

  • Director Of Engineering

    September 1, 2023 - present

  • Senior Engineering Manager

    November, 2021

  • Engineering Manager

    April, 2019

  • Product Engineer

    August, 2016