Shauna O.

Shauna O. has a diverse range of work experience. Shauna began their career at Madame Tussauds as a Street Team Member, Door Team Member, and Floor Host in 2015. In this role, they distributed vouchers at various destinations and attractions. Shauna then worked as a Sales Advisor at Wallis Fashion from 2014 to 2016, where they handled cash, card payments, and refunds, provided face-to-face customer service, and attached price tags and security tags. From 2016 to 2018, they served as a Sales Advisor at TOPSHOP TOPMAN, performing similar duties. Shauna then joined Accenture as a PSO Client Services Agent in 2018, where they worked until 2020. Currently, in 2021, they are employed as a Customer Support Specialist at Intercom. Overall, Shauna's work experience demonstrates their strong customer service skills and adaptability in different industries.

Shauna O. began their education in 2013 at Coláiste Dhúlaigh College of Further Education, where they pursued a FETAC Level 6 in Business Management. Shauna completed this program in 2015. Following this, they enrolled at Dublin City University in 2015 and completed their Bachelor of Arts (BA) degree in Business Studies in 2017. In 2018, Shauna attended Dublin Business School and obtained a Diploma in Events Management & PR.