SZ

Shiam Z.

Business System Analyst at Intercom

Shiam Z. has a diverse work experience starting from 2004 as an Instructor at SSITM where they taught Electronics Engineering, VLSI Design, VLSI Technology, and Microprocessors. Shiam then worked independently as a Salesforce Consultant from 2015 until an unknown date in 2019, where they analyzed business requirements and implemented various Salesforce features for automation. After that, Shiam joined Google as a Salesforce Administrator from February 2018 to April 2019, where they managed the Salesforce database and provided technical support. Shiam then worked at LinkedIn as a Deal Desk Strategist from April 2019 to December 2019, reviewing insertion orders and legal documents for compliance. Shiam then joined Scalyr as a Salesforce Administrator from December 2019 to June 2020, where they managed Salesforce configuration and maintained data quality and compliance. Currently, Shiam works at Intercom as a Business System Analyst starting in July 2020.

Shiam Z. has a strong educational background in Electrical, Electronics, and Communications Engineering. They pursued their Bachelor of Science (BS) and Master of Science (MS) degrees in this field from Aligarh Muslim University. Additionally, Shiam Z. has obtained certifications through various institutions. They have completed the "Salesforce 2018: LinkedIn Sales Navigator Integration" and "Learning Salesforce CPQ" courses from LinkedIn, both in November 2019. Furthermore, Shiam Z. has obtained the "Salesforce Certified Administrator ADM 201" certification from Salesforce.

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