Tiago Alves currently serves as an AI Deployment Specialist at Intercom since September 2023, having previously held the position of Associate Technical Support Specialist. Prior experience includes working as a Digital Marketing Account Manager at Facebook through Accenture from November 2018 to November 2021. Tiago also has experience as an Assistant Manager at PizzaExpress from May 2013 to July 2018, and as a Senior Investment Advisor and Customer Service Representative at Itaú Unibanco from May 2008 to March 2013. Tiago Alves is pursuing a Bachelor of Technology in Marketing at Unigran EAD, expected to complete in July 2025, and holds a degree from Uninove - Universidade Nove de Julho.
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