Vera F.

Vera F. has over a decade of experience in customer advocacy and marketing across various companies. Currently serving as Principal of Customer Advocacy at Intercom since November 2025, Vera previously worked as Senior Customer Marketing Manager at Gong and held multiple marketing positions at Gorgias and Seismic. A proven track record in customer marketing is demonstrated through roles at ActiveCampaign, where Vera advanced from Community Manager to Senior Manager, Customer Marketing and Community. Additional experience includes brand advocacy positions at Sprout Social, Inc. and social media strategy roles at Cars Commerce and Homeroom. Vera began a career in social media through an internship at About-Face, where impactful campaigns were developed to enhance online presence and engagement. Vera holds a Bachelor of Arts in Women and Gender Studies from San Francisco State University.