Jessica Harris is an experienced hospitality professional currently serving as Reservations Manager at InterContinental Sydney since August 2020. Prior experience includes roles as Customer Service Officer at Datacom during a temporary assignment in June to October 2020, and a lengthy tenure at Hilton Sydney from June 2009 to March 2020, where Jessica held various positions including Reservations Sales Manager and Assistant Reservations Manager. Educational qualifications include a Bachelor of Business in Hotel Management from The Hotel School Sydney and a Higher School Certificate from Cathrine McAuley Westmead. Jessica has a strong background in reservations management and client relations, with a proven track record in maximizing hotel revenue and handling complex guest inquiries and complaints.
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