Charlotte Chambion

Charlotte Chambion currently serves as the Group Head of Offer & Customer Experience at Interflora France since July 2023 and previously held the position of Group Head of Customer Experience at Interflora since November 2021. Charlotte possesses extensive experience in customer loyalty and value management, having worked as the Head of Loyalty & Customer Value at Unibail-Rodamco-Westfield from January 2019 to November 2021. Prior to this, Charlotte was a Senior Consultant in Strategy and Marketing at Vertone from March 2015 to December 2018 and held various marketing roles, including Assistant Category Manager at Mondelēz International and Assistant Brand Manager at Procter & Gamble. Early career experience includes work as an Assistant Market Manager at APRIL GROUP. Charlotte obtained a Grande Ecole degree in Business Management from EDHEC Business School and a dual degree in International Business and Marketing from Florida International University.