Paul Cockshutt

Paul Cockshutt is an experienced banking professional currently serving as Assistant Vice-President of Member Experience at Interior Savings, a position held since August 2011. With a focus on cross-channel customer experience, Paul has led initiatives that enhance online and phone interactions for clients. Past roles include Senior Manager of Integrated Alternate Channels, Manager of Member Service Centre, and Assistant Branch Manager at NIB Health Funds Limited. Previous positions also include Branch Manager at Vancity and Manager of Quality at Citizens Bank of Canada, along with experience as a Team Leader. Paul holds a Bachelor of Arts in English and Political Science from Western University and a Bachelor of Education from Queen's University.