Chad Horton

Chad Horton has extensive experience in the telecommunications industry, with roles at companies like Intermedia Cloud Communications, Mitel, DXC Technology, and Verizon Business. Chad has held positions such as Sr. Director of Strategic Customer Success, Director of Customer Success, Manager of TechConnect and Network Services, and Manager of Global Technical Delivery - VoIP. Throughout their career, Chad has managed teams, overseen customer support, technical delivery, and network engineering, and played key roles in the development and implementation of VoIP solutions for major clients like Bank of America and Merrill Lynch. Their expertise in customer success and technical services has been instrumental in driving business growth and success for the organizations they have worked with.

Chad Horton earned a Bachelor of Science in Business Administration from Oral Roberts University in 1994. Chad later pursued a Master of Science in Telecommunications Management (MBA/EE) from Oklahoma State University, completing their degree in 2007. Chad also completed additional certifications, including Business Decision Making and Communications from the Texas McCombs School of Business in 2014, CCNP Voice from Cisco in 2013, and ShoreTel Certified in Installation and Troubleshooting in 2011.