Nathan Long

Nathan Long has extensive experience in customer account management at Intermedia Cloud Communications, where tenure began in January 2015. Roles include Customer Account Manager, Lead Development Sales Representative, and Account Billing Specialist, where responsibilities encompass managing customer invoices and payments for VoIP and cloud services while ensuring exceptional customer service. Additionally, as the Technical Assistance Center/Fulfillment Lead, Nathan was responsible for the configuration, diagnosis, and troubleshooting of VoIP phones, consistently meeting a service level agreement of three days or less. Prior experience includes serving as a server at Red Robin from March 2012 to January 2015. Nathan holds a Bachelor's Degree in Multi/Interdisciplinary Studies, with a focus on Business and Sociology from Eastern Washington University and an Associate of Arts and Sciences from Bellevue College.