Norman Stephenson

Norman Stephenson is a seasoned professional with extensive experience in educational training, operations management, and human resources, primarily within the Internal Revenue Service (IRS) and the U.S. Army. As a Taxpayer Experience Educational Specialist at the IRS, Norman focuses on enhancing taxpayer experiences through innovative employee training and cultural improvements. Previous roles include Supervisor HR Specialist, where responsibilities included leading virtual training delivery, and Management and Program Analyst for learning and education projects. Norman's military career encompasses various leadership positions from Operations Manager of a Wounded Warrior Care Unit to Executive Manager overseeing substantial organizational operations and training for thousands of personnel, all supported by a strong educational background in International Relations, Criminal Justice, and leadership training.