Francesco Chiavon brings extensive experience in the travel and technology sectors, currently serving as Senior Manager of Agency Participation at the International Air Transport Association (IATA) since April 2011, with prior roles including Assistant Manager, Agency Management, and Accreditation Representative. Previous positions include Refund Claims Team Leader at InterMundial, Direct Business Executive at Xerox, Contract Query Specialist at IBM, and Process and Quality Mentor at Xerox. Educational achievements include a Bachelor of Science in Psychology from Università degli Studi di Milano-Bicocca, a Master’s degree in Expanded States of Consciousness, Etnopsychology and Applied Spirituality from Fundació Josep María Fericgla, and international certifications in Systemic Management and Coaching from Universidad Emilio Cárdenas, among others in Yoga and language instruction.
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