Tamika Lanier

Tamika Lanier has been in the customer service industry since 2011. In 2011, they began working at Associated Community Services as a Customer Service Representative. In this role, they answered incoming calls and placed outbound cold calls daily for charity donations, as well as verified and confirmed donation amounts. Tamika then worked at North American Bancard from 2012 to 2020 as a Research Analyst/Administrative Assistant/Customer Service Representative. In this role, they completed daily wire transfers and RMA billing debits, notated in Great Plaines and TMS, and researched and resolved ACH/Statement Credits or Debits. Currently, they are working at International Bancard Corporation as a Customer Service Representative, where they research and resolves ACH/Statement Credits or Debits.

Tamika Lanier received their High School Diploma from Charles F. Kettering in 1994. Tamika then attended Detroit Business Institute Medical Insurance Billing and Reception from 2001 to 2002, where they earned a Diploma of Education in Medical Insurance Billing and Reception. Finally, they attended Carnegie Institute/ Medical Assistance Program from 2004 to 2005, where they earned a Diploma of Education in Medical/Clinical Assistant.