International Chamber of Commerce
Thuan Pham-Budin currently serves as the CRM Manager at the International Chamber of Commerce, a position held since November 2023. Prior to this role, Thuan was the Global CRM Manager at Christian Louboutin from June 2022 to October 2023, where responsibilities included defining and implementing CRM actions, managing an omnichannel customer journey, supporting local teams, and overseeing compliance with GDPR. Thuan also worked as a CRM Manager at agnès b. and a Senior CRM Consultant at BMW Group France, focusing on CRM strategies, actions, and client data optimization. Earlier experience includes serving as a CRM Campaign Manager at Nestlé Nespresso SA, emphasizing project management in digital and data domains. Thuan holds a Master of Science in International Project Management - Marketing from ESC Clermont Business School and a Master of Arts in Accounting and Finance from National Economics University in Vietnam.
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International Chamber of Commerce
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The International Chamber of Commerce (ICC) is the institutional representative of 45 million companies in more than 100 countries. We work to promote international trade, responsible business conduct and a global approach to regulation through a unique mix of advocacy and standard setting activities—together with market-leading dispute resolution services. Our members include many of the world’s largest companies, SMEs, business associations and local chambers of commerce. For job opportunities at ICC, visit: https://iccwbo.org/careers/job-opportunities/