Thuan Pham-Budin

Thuan Pham-Budin currently serves as the CRM Manager at the International Chamber of Commerce, a position held since November 2023. Prior to this role, Thuan was the Global CRM Manager at Christian Louboutin from June 2022 to October 2023, where responsibilities included defining and implementing CRM actions, managing an omnichannel customer journey, supporting local teams, and overseeing compliance with GDPR. Thuan also worked as a CRM Manager at agnès b. and a Senior CRM Consultant at BMW Group France, focusing on CRM strategies, actions, and client data optimization. Earlier experience includes serving as a CRM Campaign Manager at Nestlé Nespresso SA, emphasizing project management in digital and data domains. Thuan holds a Master of Science in International Project Management - Marketing from ESC Clermont Business School and a Master of Arts in Accounting and Finance from National Economics University in Vietnam.