Jhon Ronald Rodriguez is an experienced IT professional with a career spanning over a decade, currently serving as the IT Manager at International Container Terminal Services, Inc. since September 2014, where responsibilities include project management for systems such as CCTV and mobile data terminal integration, alongside administering a Service Desk ticketing tool. Previously, Jhon worked at IBM as the IT Support Specialist Lead, providing second-level support across multiple sites, and held technical positions at SPL Technologies Corp. and DKSH, managing various IT projects and onsite support for mobile devices. Jhon's foundational experience began with internships that focused on first-level support. Jhon holds a Bachelor of Science degree in Information Technology from the City of Malabon University.
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