International Hospitality Institute
Dr. Jeffrey O has extensive experience in the hospitality industry. Dr. Jeffrey served as the Chairman of the Board of Directors for St. Justine, an ultra-luxury travel brand. Dr. Jeffrey was also the President of the International Hospitality Institute, where they focused on promoting excellence in the industry. Dr. Jeffrey O served as the Chairman of the Board of Directors for Telacoach, a coaching, therapy, and advisor app. Prior to these roles, they held leadership positions in various hotel companies, including Remington Hotels, Mercury Hotels International, New Generation Hospitality Group, and GF Management. Their responsibilities included overseeing operations, managing hotel assets, and implementing corporate restructuring. Dr. Jeffrey O has a strong background in P&L management and has worked with well-known hotel brands such as Marriott, Hyatt, Hilton, Sheraton, and Holiday Inn.
Dr. Jeffrey O has a Master's degree in Adult Learning and Leadership from Columbia University, which they obtained from 2023 to 2024. Dr. Jeffrey also has a Doctor of Philosophy - PhD in Leadership Studies from Johnson University, earned between 2016 and 2020. Dr. O holds a Master's degree in Human Resources Training & Development from Amberton University and a Bachelor's degree in Political Science from the University of Maryland Global Campus. Additionally, they are a Certified Master Transformational Coach and a Certified Hotel Administrator, having obtained these certifications in 2020 and 2003, respectively.
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International Hospitality Institute
The International Hospitality Institute is a global advocacy, training, and standards organization for the hospitality industry. With offices in various countries, IHI is committed to fostering excellence in the hospitality industry worldwide. IHI will work to improve wage conditions and work climate for hospitality practitioners while also pushing for supportive corporate, legislative, and governmental policies on behalf of the industry's stakeholders. The global hospitality industry includes hotels, resorts, restaurants, casinos, spas, bed and breakfasts, airbnbs, clubs, cruise ships, theme parks, hospitality schools, hospitality students, hotel companies, senior living centers, retirement communities, REITS, airlines, event planners, transportation companies, entertainment companies, and industry vendors and partners. The core focus areas of the International Hospitality Institute are: 1. Training and certification of hospitality professionals 2. Recognition of excellence in the hospitality industry through the Julian Star Award which is issued in partnership with the American Hospitality Institute. 3. Function as a think-tank and advocacy organization to influence national policy for the benefit of the global hospitality industry. 4. Function as a bridge and ombudsman between national governments and the hospitality establishments in each country. 5. Establish core operational standards for the global hospitality industry. 6. Establish a unified global Code of conduct for the hospitality industry. Email us at info@internationalhospitalityinstitute.com