Mary Pat Hanlin

Mary Pat Hanlin, MPS, CMP, DES, serves as the Chief Executive Officer at ISSTD since October 2015, where responsibilities include guiding strategic development, monitoring industry trends, overseeing event planning, and managing operations, resulting in a 35% membership increase and the transition to independent management in 2019. Previous experience includes roles at CNO Financial Group, where Mary Pat managed customer service teams and developed training programs, and Hoosier Filing Solutions Group, focusing on marketing and business development. Educational qualifications comprise a Master of Professional Studies in Global Hospitality Leadership from Georgetown University and a Bachelor's degree in Communication from Seton Hall University.