Nabila Merdjanic

Nabila Merdjanic is an experienced IT Team Leader at Interpublic Group (IPG) since August 2019, previously serving as a Technical Support Specialist. Prior to this role, Nabila held the position of Team Leader at Aegis Services Australia from June 2015 to July 2019, where responsibilities included managing an inbound call center team focused on Business Banking, delivering on business requirements and KPIs, coaching and developing employees, ensuring compliance, fostering a performance-driven culture, and achieving team targets. Additionally, Nabila has expertise as a Subject Matter Expert for the Bank of Melbourne.