Ahmed Ben Majdouba

Support Engineer at Intersec Group

Ahmed Ben Majdouba has a diverse work experience with various companies and roles. Ahmed started their career as an intern at Tunisie Telecom in 2015 and later interned at Societe Tunisienne de Banque in 2016. In 2016, they also worked on a mini project at Institut Superieur des Etudes Technologiques de Charguia.

In 2017, Ahmed joined T&Tservices as a Unified Communications Engineer. Ahmed then moved on to SUP'COM, where they worked on an end-of-studies project, implementing a telecommunication system called Smart Call that eliminates roaming.

From 2018 to 2020, Ahmed worked at Databox-groupe Telnet as a Support Engineer, Technical Executive, and Unified Communications Engineer. In these roles, they gained experience in implementing and maintaining various systems and solutions such as Anritsu Monitoring Solution, Avaya Aura VoIP Solution, and Avaya Equinox Solution.

In 2020, Ahmed joined STREAMWIDE as a Support and System Engineer. Ahmed provided support and maintenance for unified messaging solutions, troubleshooted incidents, and worked with customers such as Orange France, Bouygues Telecom, and Capgemini. Ahmed also took on the role of Junior System Network Administrator, handling the configuration, support, and maintenance of internal servers.

Most recently, Ahmed has been working at Intersec Group since 2022 as a Support Engineer. Their responsibilities include supporting, maintaining, and upgrading contextual marketing and telecom solutions for clients such as Orange France and Tunisia.

Throughout their work experience, Ahmed has developed skills in ticketing systems like Redmine and Jira, as well as working with Linux systems, Docker, Kubernetes, and cloud computing.

Ahmed Ben Majdouba's education history is as follows:

From 2019 to 2021, Ahmed attended the Virtual University of Tunis and completed a Professional Master's Degree in New Telecommunications and Network Technologies with a field of study in Engineering of Telecommunications.

Prior to that, from 2014 to 2017, Ahmed studied at ISET Charguia and obtained a Bachelor of Technology (BTech) degree in Technologies de l'Informatique.

Before joining ISET Charguia, from 2010 to 2014, Ahmed attended Bougatfa 2, where they earned a Bachelor's degree in Computer Science.

In addition to their formal education, Ahmed has obtained several certifications, including:

- "Deploy to Kubernetes in Google Cloud" from Google (obtained in March 2022)

- "Implement DevOps in Google Cloud" from Google (obtained in March 2022)

- "Create and Manage Cloud Resources" from Google (obtained in February 2022)

- "Enterprise Communications Session Border Controller PreSales Specialist" from Oracle (obtained in May 2019)

- "Oracle Enterprise Session Border Controller (ESBC) - PreSales Specialist" from Oracle (obtained in May 2019)

- "APDS - Avaya Enterprise Team Engagement Solutions" from Avaya (obtained in June 2018)

- "APSS - Avaya Enterprise Team Engagement Solutions" from Avaya (obtained in April 2018)

- "AIPS Avaya IP Office™ Platform" from Avaya (obtained in March 2018)

- "APDS - Avaya Midmarket Solutions" from Avaya (obtained in January 2018)

- "APSS - Avaya Midmarket Solutions" from Avaya (obtained in December 2017)

- "CCNA level 1" from Cisco (no specific obtained month or year mentioned)

- "CCNA level 2" from Cisco (no specific obtained month or year mentioned)

- "Digital marketing (Digital garage)" from Google (no specific obtained month or year mentioned)

These certifications demonstrate Ahmed's commitment to continuing their education and staying updated with industry-specific skills and knowledge.

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