Olaoluwapo Falokun

Olaoluwapo Falokun's work experience is as follows:

1. Technical Support Specialist at Interswitch Group (2022-present): Olaoluwapo provides end-to-end technical support and implements solutions for a diverse client base. Olaoluwapo resolves escalated technical issues promptly and collaborates with clients and internal teams to gather requirements and execute successful product rollouts.

2. Onsite Support and Project Development Specialist at GeneSys Health Information Systems (2016-2022): Olaoluwapo is responsible for the project management and delivery of a bespoke HMIS solution. Olaoluwapo successfully deployed and implemented the solution at multiple facilities across Nigeria.

3. Customer Service Representative at StarTimes Nigeria (2017): Olaoluwapo responds to customer inquiries and provides timely technical assistance via various channels. Olaoluwapo also diagnoses and resolves technical issues and assists in testing and quality assurance of new software releases.

4. Data Analyst at MTN Nigeria (2017): Olaoluwapo leads and manages projects related to data capture, storage, configuration, and forecast analysis. Olaoluwapo ensures data accuracy and maintains a stringent quality control process.

Overall, Olaoluwapo has a diverse range of experience in technical support, project management, customer service, and data analysis.

Olaoluwapo Falokun has a solid education background in the fields of Computer Science and Mathematics. They obtained a Postgraduate Degree in Computer Science from the University of Ilorin, completing their studies in 2016. Prior to that, they earned a Bs.c degree in Mathematics from the same university, which they completed between 2008 and 2013.

In addition to their formal education, Olaoluwapo has also obtained several certifications to enhance their professional skills. They have a Lean Six Sigma Yellow Belt certification from GoLeanSixSigma.com, obtained in November 2022. They also have an Introduction to Cybersecurity certification from Cisco, obtained in November 2020. Furthermore, Olaoluwapo holds a Google Africa Scholarship Front End Course certification from Udacity, obtained in August 2018, as well as a Shopping ads Certification from Google, obtained in June 2021.

Overall, Olaoluwapo Falokun's education history demonstrates a strong academic background in both Computer Science and Mathematics, complemented by additional certifications that showcase their commitment to continuous learning and professional development.