Randall Gamboa

Randall Gamboa is an accomplished technical support and operations leader with extensive experience across various organizations. Currently serving as Level 2 & Team Lead Technical Support at Intertec International since November 2020, Randall manages a team to ensure timely and reliable service deliverables. Previous roles include Information Technology Help Desk Manager at SmileDirectClub, where an asset management system was created, and Operations Supervisor at Dialog Direct, where collaboration on customer service projects took place. Randall's background also includes significant positions such as Operations Supervisor at Western Union, IT Manager at Terenine, IT Help Desk Supervisor at Experian, Site Engineer/Production Project Manager at Schlumberger Information Solutions, and CIT Manager at Acer. Educational qualifications include an Electronics Engineer degree and certifications in solar energy technology and Microsoft Certified Systems Administration.