Alchemy helps companies increase productivity, reduce risk, and drive bottom line performance by unlocking the full potential of their frontline workforces. Their award-winning learning, communications, and performance solutions are tailored for each company’s unique needs to drive frontline engagement and positive behaviors.


Business Tools

Productivity

Training

Intertek Alchemy

Intertek Alchemy's headquarters in Austin, TX, United States

The Guelph office focuses on client relationship management and service delivery, supporting local and regional accounts.

Guelph

This department is responsible for overseeing product strategy, development, and lifecycle management to ensure market alignment and user satisfaction.

Product Management

The Sales and Account Management team at Intertek Alchemy is dedicated to building and nurturing client relationships, ensuring customers receive tailored solutions that enhance their workforce productivity and performance. This team collaborates closely with various clients to understand their unique challenges, present customized offerings, and maintain ongoing support for long-term success. Through strategic account management and proactive engagement, they drive client satisfaction and foster growth within the organization's portfolio.

Sales and Account Management

The Marketing and Content Strategy team at Intertek Alchemy is responsible for developing and executing marketing initiatives that effectively communicate the value of Alchemy's solutions to target audiences. This team creates engaging content and strategic campaigns that drive brand awareness, enhance customer engagement, and support sales efforts. They leverage their diverse expertise in content creation, design, and marketing operations to ensure a cohesive and impactful presence across various channels.

Marketing and Content Strategy

The Software Development and Engineering team at Intertek Alchemy is responsible for designing, developing, and maintaining innovative software solutions that enhance frontline workforce engagement and performance. This cross-functional team collaborates on various projects, utilizing cloud technologies and full-stack development expertise to create user-friendly applications and robust systems, ensuring a seamless experience for clients. They also implement rigorous quality assurance practices to deliver high-quality products that meet the unique needs of diverse industries.

Software Development and Engineering

The Customer Support and Implementation team at Intertek Alchemy is dedicated to ensuring a seamless onboarding experience for clients while providing ongoing support throughout their journey. They address customer inquiries, manage issues escalated to specialists, and oversee the implementation of tailored solutions to maximize client engagement and productivity. This team plays a crucial role in driving client satisfaction and success by facilitating both immediate support and long-term learning initiatives.

Customer Support and Implementation

This department oversees the planning, execution, and closing of projects to ensure they meet organizational goals and deliver results.

Project Management

The Leadership Team at Intertek Alchemy is responsible for setting the strategic direction of the company, ensuring alignment across all departments to drive productivity, enhance client services, and support the development of innovative learning solutions. By leveraging their diverse expertise in finance, food safety, consulting, marketing, and product management, they focus on unlocking the potential of frontline workforces while fostering a culture of engagement and sustainability. This collaborative team works to optimize performance, minimize risks, and ultimately enhance the company's impact on its clients.

People (4)

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Other teams

Sales and Account Management

Marketing and Content Strategy

Software Development and Engineering

Customer Support and Implementation

Project Management

Leadership Team