The Customer Support and Implementation team at Intertek Alchemy is dedicated to ensuring a seamless onboarding experience for clients while providing ongoing support throughout their journey. They address customer inquiries, manage issues escalated to specialists, and oversee the implementation of tailored solutions to maximize client engagement and productivity. This team plays a crucial role in driving client satisfaction and success by facilitating both immediate support and long-term learning initiatives.
Brandon Walker
Escalation Support Specialist
Cindy Muñoz
Implementation Project Manager
David Kelly
Support Level 1
Gabriel Benavides
Client Support Representative
Geoff Augello
Customer Support Representativ...
Kaleb Placek
Customer Support Representativ...
Kem Phillips
Director, Implementation & Lea...
Kristina Wang
Implementation Project Manager
Rachel Crawford
Implementation Manager
Rey Elizardo
Implementation Manager