Joseph McCray

Joseph McCray is an experienced IT professional with over 25 years in various managerial roles. Currently serving as Help Desk Manager at Interval International since October 2009, Joseph oversees a 24x7 service desk supporting over 6000 users and manages the Network Operating Center and change management processes. Previously, Joseph held positions at Royal Caribbean Cruise Line, where duties included defining IT quality assurance practices for a fleet of 30 vessels and deploying help desk software across 20 ships. Early career highlights include managing IT operations for Voyager and Vision class vessels and directing a technical support department at Diamond Technologies, Inc. Joseph holds a BBA in Marketing and Management Information Systems from Kennesaw State University.