Rolando A Valenzuela has a solid work experience in the field of unified communications and information technology. Rolando A is currently employed at InterVision Systems as a Senior Unified Communication Engineer. Prior to that, from 2019 to 2022, they worked at BlueAlly as a Senior Information Technology Consultant, where they collaborated with multiple customers to architect and develop solutions for complex network and VoIP problems. Before that, from 2015 to 2019, they were a Network and VoIP Engineer at epay, a Euronet Worldwide Company, where they designed, configured, and migrated the network of two data centers and upgraded office networks. From 2012 to 2014, they worked at the same company as an Infrastructure Administrator, responsible for Cisco Call Manager administration and implementing energy-saving technology. Valenzuela's career began at Teleperformance in 2009, where they worked as a Telecommunications Analyst, managing Avaya Call Manager and troubleshooting LAN and WAN networks. Rolando A also gained experience as a Customer Service Representative at the same company, handling customer inquiries and complaints. Overall, Valenzuela has demonstrated expertise in unified communications, network design, troubleshooting, and customer service.
Rolando A Valenzuela's education history started in 2013 when they obtained a Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching) certification from Cisco. From 2008 to 2012, they attended Universidad Don Bosco and earned a Bachelor's degree in Computer Science. In 2015, they obtained a Certified Associate in Project Management (CAPM) certification from the Project Management Institute. In 2014 and 2015, they attended Mondragon Unibertsitatea and pursued a Master's degree in Business Innovation and Project Management. Additionally, they have obtained various certifications in network security and collaboration from Cisco and Fortinet, including the Cisco Certified Network Professional Collaboration (CCNP) certification in 2020 and the NSE 5 Network Security Analyst certification from Fortinet in 2022. Recently, in 2023, they obtained the Amazon Web Services Solutions Architect - Associate certification from Amazon Web Services (AWS).
March, 2022 - present