Justin Fitzgerald

Manager, Customer Success Department at InTime

Justin Fitzgerald is an experienced professional in customer success and education, currently serving as Manager in the Customer Success Department at InTime since October 2021. Prior experience includes roles as an English as a Foreign Language Specialist at Piper American School, where lesson plans were adapted for online teaching during the Covid-19 pandemic, and as a Business English Specialist at Core & Corner, developing content for clients from major corporations. Justin has also held positions at ILA Vietnam, and Steamworks Brewing Co., showcasing a strong background in communication and customer service. Academic qualifications include a Bachelor of Arts in Political Science from Simon Fraser University and a CELTA certificate in English Language Teaching.

Location

Vancouver, Canada

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InTime

InTime is the leading scheduling and workforce management software for public safety. With over 25 years in the public safety sector, InTime has the proven expertise in understanding the complex scheduling needs of law enforcement, corrections, dispatch, and fire agencies. InTime is comprised of a breadth of capabilities and modules, the core of which are Staff Scheduling, Timekeeping, and Overtime Management. InTime's fully integrated Wellness solution also enables agencies with proactive fatigue management using scheduling data and an on-demand resource library designed to support staff’s wellbeing. With InTime, agencies can increase productivity, reduce costs, ensure compliance, and support staff wellness. Drawing upon over 20 years of experience as a leader in the Public Safety Market, we have been able to continually innovate and use customer feedback to bring a solution that is tailored specifically to your agency.


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Headquarters

Vancouver, Canada

Employees

11-50

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