Kevin Dofeliz

Customer Experience Manager at Intogreat Solutions

Kevin DoFeliz is an experienced operations and human resources professional with a strong background in customer service, talent acquisition, and employee engagement. Currently serving as Operations Manager at Intogreat Solutions, Kevin oversees various aspects of customer service, data entry, and sales operations. Previously, as People Success Manager at VLTGrowth, Kevin focused on enhancing employee satisfaction and productivity, contributing to a positive workplace culture. Kevin's extensive experience at Convergys includes roles as Human Resources Business Partner and Operations Supervisor, where responsibilities spanned managing large teams and driving customer satisfaction initiatives. Kevin holds a Bachelor of Science in Business Administration with a focus on Human Resources Development Management from the Polytechnic University of the Philippines and a Bachelor of Arts in History and Geography from Mindanao State University-Iligan Institute of Technology.

Location

Canberra, Australia

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Intogreat Solutions

Our founders have been where you are – under pressure to deliver efficiencies and remain competitive. We understand your time is valuable, and good quality solutions are paramount. We know offshoring seems challenging but we know what needs to happen to make it easy. We know that you are the expert in your business so we leave you to run it. So at Intogreat, we use our hands-on experience and knowledge to identify and build the right solutions for you. We place an equal focus on people, process and technology. We use proven project methodologies and work in partnership to strengthen and grow your business. As a premium offshoring and consulting company catering to global market, we strive to deliver efficiencies through: people placement and leadership, preparing your business for offshoring and transformation consulting.


Employees

501-1,000

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