Ragui Adel

Ragui Adel is a Senior Team Leader in Operations at IntouchCX, where they continue to leverage their expertise in customer service and technical support. Having graduated from the Alexandria Higher Institute of Engineering and Technology with a bachelor's degree in Mechatronics, Robotics, and Automation Engineering, they have accumulated extensive experience in the BPO sector, including roles at Majorel Egypt and Concentrix. Ragui is proficient in English, French, and Arabic, and possesses strong leadership and communication skills. They have also participated in various internships and attended multiple technical courses, enhancing their capabilities in engineering and team management.