Swayam Mohanty

Senior Team Leader Operations at Riverum

Swayam Mohanty currently serves as a Team Leader in Operations at Annova Solutions since April 2022. Prior to this role, Swayam worked at Fareportal from March 2017 to March 2022, initially as a Senior Travel Consultant and later promoted to Team Leader. Swayam's educational background includes attendance at Delhi Public School Rourkela from 2012 to 2014.

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Indore, India

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Riverum

Riverum is a travel outsourcing company that was founded in 2021. Our mission is to create a customer-centric environment where travel agents are empowered with technology and tools, so they can provide tailored solutions for all customer needs. Riverum also builds and invests in technology companies globally, leveraging big data and AI to forecast demand and optimize technology and processes. We are driven by innovation, and our team of experts work together to develop new technologies that will transform the travel industry. Our ultimate goal is to make life easier for travelers. Riverum`s in-house technology stack provides a smart platform and tools to ensure quick channel expansion, efficient operations and best-in-class customer experience across all customer touch points to improve conversion rates and revenue. Riverum’s deep understanding of the travel industry paired with its leading-edge technology enables travel companies to connect seamlessly with their customers, wherever they are. Our current portfolio includes 7 Big clients and 4 small clients. Our operational excellence centres are based in US, India, UK, Romania & Moldova with over 1000 people and our mandate is to hire 5000 more. Check out our website at www.riverum.com to learn more!