Rick Domec is an experienced technical professional with a robust background in customer support and engineering roles. Currently serving as Field Technical Customer Support 3 at Intrado since June 2024, Rick has previously held positions including Field Engineer at Conterra Networks, and a significant tenure in the US Army as Master Sergeant - CEMA NCOIC 256th IBCT, which includes active involvement in managing over 60 soldiers. Additional experience includes working as a Field Technician II at RigNet, with expertise in installing and troubleshooting a variety of communication systems, and as Network Operations Center Team Lead at Blue Tide Communications, focusing on monitoring and troubleshooting VSAT equipment. Rick holds degrees in Criminal Justice from the University of Louisiana at Lafayette and Computer Science from the University of Hawaii-West Oahu. Rick possesses an active Top Secret Security Clearance.
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