Connie Ng has over a decade of experience in customer success and project management roles, currently serving as Principal Customer Success Manager at SS&C Intralinks since January 2019, after progressing through various customer success positions within the organization. Prior to that, Connie held multiple leadership and project management roles at Lightspeed APAC from April 2015 to January 2019, and has experience as a consultant at Potentiate, focusing on Visualization & Analytics and Customer Experience Management from April 2010 to March 2015. Connie began the professional career at PermissionCorp as a Customer Service Representative from May 2006 to April 2010. Educational qualifications include a Bachelor of Commerce (BCom) with a focus on Statistics from Macquarie University, along with certifications in Leadership and Events Management from the Australian Institute of Management and TAFE NSW, respectively.
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