Keith Storrs is an experienced professional in customer experience and IT infrastructure, currently serving as the Director of Customer Experience Applications & Automation at Intralinks since May 2016. In this role, Storrs leads a team responsible for managing core applications that enhance customer experience and drive business value. Previously, Storrs held positions as Director of IT Infrastructure, overseeing global IT support services, and Sr. Manager of IT Operations at Silverlink Communications, where responsibilities included managing technical infrastructure. Storrs's career also includes roles as Sr. Engineer - IT Systems at Ipswitch, Inc., and Computer Systems Administrator at Belmont Public Schools, alongside earlier experience as a Data Analyst at Lewtan Technologies. Storrs holds a Bachelor of Science in Finance from Bentley University.